Cancellation and Payment Policy
I understand that life can be unpredictable, and sometimes plans change. I usually don't enforce the policy unless cancellations happen too often. In order to maintain the quality of my services and respect everyone's time, I ask that you adhere to the following cancellation policy.
​
-
Payment & Refunds:
-
Payments have to be made before the first session either by e-transfer or cash. An invoice will be sent.
-
All fees for training sessions are non-refundable, but unused sessions can be credited toward future bookings if cancellations are made according to the policy.
-
-
Cancellation & Rescheduling:
-
I require a minimum of 12 hours' notice to cancel or reschedule any session.
-
Cancellations made with less than 12 hours' notice will be charged.
-
No-shows (i.e., failure to show up for a scheduled session without prior notice) will result in a full charge as well.
-
If you need to reschedule, please notify me at least 12 hours in advance to avoid getting charged. I will do my best to accommodate your new preferred time.
-
-
Late Arrivals:
-
If you arrive late for your session, the full session will still be charged, and the session time will not be extended.
-
I encourage punctuality to ensure you get the full benefit of your training session.
-
​
By booking a session with me, you agree to these terms. Thank you for your understanding and cooperation!
If you have any questions or need assistance, please don’t hesitate to contact me.